1. Compliance status

Based on a self-assessment, the maxpert site is in partial compliance with the General Accessibility Improvement Framework (RGAA), version 4.1, and the international standards of the Web Content Accessibility Guidelines (WCAG) 2.1, level AA.

The non-compliance of certain criteria is described in the “Inaccessible content” section. We are committed to putting in place an action plan to correct them, ultimately including a complete RGAA audit.

2. Accessible Features

Adaptability and responsive: Responsive interface, adapted to different devices and orientations

Forms: Structured management of input fields (identification, delivery, contact)

Recent improvements: Removal of text superimposed on visuals, which impaired readability

Adding alternative texts to site images

Simplifying navigation

Added a chat widget to make it easier to contact customer service

Added play/pause and sound on/off controls to category page videos

3. Non-accessible content and exceptions

Some parts of the site are not yet fully accessible. The points below remain to be verified and corrected by our teams:

• Alternative texts for images: although correction work has been undertaken, it is possible that certain images carrying information (product visuals, promotional banners) do not yet have a relevant textual alternative on the entire site.
• Color contrasts: certain texts and interface components (links, buttons, texts on images) may not respect the minimum required contrast ratios (4.5:1 for standard text).
• Visible focus: On certain complex interactive elements, the keyboard focus may not be sufficiently visible.
• Videos: videos on category pages now have play/pause and sound on/off controls; it remains to verify the availability of textual transcriptions or audio descriptions for the videos carrying information.
• Downloadable documents: certain documents (guides, T&Cs, factsheets) may not be structured to be correctly read by assistive technologies.
• Dynamic menus and components: navigation has been simplified; it remains to be confirmed that the menus, product filters and modes are fully usable on the keyboard and correctly announced by screen readers (ARIA roles, focus management).
• Forms: field management is in place; it remains to check the signaling of mandatory fields and errors (aria-required, aria-describedby, aria-invalid) throughout the command tunnel.

Exemptions for disproportionate burden: No content to mention to date.

4. Preparation of this accessibility statement

This statement was written in January 2026, based on a self-assessment of the most critical pages of the site:

• Home page
• Product category page
• Product sheet page
• Order tunnel (basket, identification, delivery, payment)
• Contact page

The tests carried out to date are based, among other things, on the automated tool Lighthouse (Chrome). Additional tests (manual audit, tests with NVDA or VoiceOver type screen readers) remain to be carried out to fully make this self-assessment reliable.

5. Feedback and contact

Your help is valuable to enable us to improve our site. If you encounter difficulty accessing content or a service, or if you wish to notify us of an accessibility problem, we invite you to contact us:

By email: lesfillesenrouje@rouje.com

We are committed to providing you with a response as quickly as possible.

6. Remedies

If you notice an accessibility defect preventing you from accessing content or functionality of the site, you notify us and you are unable to obtain a satisfactory response from us, you have the right to send your complaints or a request for referral to the Defender of Rights.

Several means are at your disposal:

• Use the Defender of Rights’ online contact form
• Contact the Defender of Rights delegate in your region

Send a letter by post (free, do not put a stamp):

Defender of rights — Free response 71120 — 75342 Paris CEDEX 07 — France

7. Continuous improvement

maxpert is committed to a process of continuous improvement of the accessibility of its site. Our roadmap includes:

• Technical verification of the points listed in section 3 (contrasts, textual alternatives, visible focus, third-party components, documents, forms)
• Carrying out a more complete RGAA audit, including manual tests and tests with screen readers
• Training and awareness raising for our technical and editorial teams
• Integrating accessibility testing into our design and development processes
• Regular updating of this declaration as corrections are made

We are convinced that digital accessibility is everyone's business and we thank you for your support in this essential process.