Everything you need to know about gift cardsUpdated 8 months ago

• The physical gift card & the e-gift card

- Our physical gift card is sent by mail directly to your home.

You can offer it to the person of your choice and personalize the message.

- Our online gift card is to be offered to the person of your choice. To do this, all you need to do is enter your email address. Once the code is received (within 2 hours), all you have to do is send it to the recipient 😊

This card is valid for 1 year only on our online site. 
It can be used once or several times.
This card is non-exchangeable and non-refundable.
*Our gift cards are currently not available in Great Britain.

Appointment here for details of the different amounts to offer.

• How do I use my gift card?

Gift cards purchased online are valid only on our site for one year.
Gift cards purchased in store are only valid in our stores for one year.
To use it, simply add it as a promo code during checkout: Once you've added an item to your cart, click the "Discount Code or Gift Card" box, then select "APPLY."

• Return & refund of a purchase with a gift card

- I paid for my order only with a gift card
If you paid for your order in full with a gift card, the amount used will automatically be credited back to your gift card after your return has been processed. 
When you have received notification that your return package has been processed, you can use your gift card again!

- I paid for my order in part with a gift card
If you used a gift card and an additional payment method to pay for your order, and you return part of it to us, the refund will be made first on the gift card, and the remaining amount on the additional payment method.