What are the delivery times, options and costs?Updated 4 days ago
Once your order has been validated, our logistics workshop takes an average of 48 working hours (Monday to Friday) to prepare and ship your order.
Once your order has been shipped, you will receive a shipping confirmation email for it.
Note that the delivery time is independent of our preparation time. We promise, we'll do it as soon as possible 😊
During collection launches, or promotional offers, or at holiday times, order preparation times can be extended up to 6 working days compared to the usual 2 working days.
We know you are eager to receive your maxpert parts, and thank you for your patience in these exceptional situations!
- What are the delivery times?
Once your order has been shipped, the delivery time depends on the carrier you have chosen and your country of delivery.
Metropolitan France *
- Chronopost collection point in 1 to 2 working days
- Chronopost home in 1 to 2 working days
- UPS home within 24 working hours
Belgium *
- Chronopost collection point in 3 to 4 working days
- Domicile Chronopost in 3 to 4 working days
- Home UPS in 1 to 2 working days
Rest of the European Union excluding islands *
- Chronopost collection point in 3 to 5 working days
- Domicile Chronopost in 3 to 5 working days
- Home UPS in 1 to 4 working days
Outside the European Union / International*
- Home UPS in 2 to 4 working days
- UPS collection point in 2 to 5 working days.
United States*
- UPS home in 5 to 8 working days
Please note for deliveries to the United States
Customs checks may be carried out randomly when packages arrive in the United States. These checks may, in certain cases, cause additional delay in the delivery of your order, regardless of our preparation and shipping time.
During this step, your package tracking may not be updated immediately. Tracking information may be updated once customs checks are completed.
We are carefully monitoring the shipments concerned and our Customer Service team remains at your disposal to support you if necessary. 💌
- How much does delivery cost?
The price depends on your address, the weight of your package and the carrier chosen. Several choices will be offered to you when finalizing your order, we invite you to go to the delivery stage to find out the different prices :)
Delivery is offered in the following cases:
- In France from €250 with Chronopost at collection point
- In Europe from €250 with Chronopost at collection point
- In the UK from £250 with UPS
- In the USA from $300 with UPS
- In Canada from $300 with UPS
*after your order has been shipped