Can I exchange my online purchase?Updated 5 months ago

At the moment, we are not able to offer exchanges, we are sorry, but we are working on it!

We invite you to return your item to us for a refund, then reorder.

Did you use a welcome code or a birthday code?
- If you return your entire order to us and wish to make an exchange, we invite you to contact our Customer Service Team here so you can benefit from the same benefits. Otherwise, we will not be able to reissue the code to you.
- If you only return part of your order, we will not be able to give you this advantage again.

Did you benefit from another promotion?
Do not hesitate to contact our Customer Service Team here, and we will see if we are able to offer you the same discount.

Please note that for any online purchase, returning to the store cannot result in an exchange, but only a refund on the payment method used for your order. You can then make a new purchase if you wish.