Where is my order?Updated 8 months ago

Note that the announced delivery time is independent of our preparation time, and that once your order has been validated, our logistics team takes on average 48 working hours (Monday to Friday) to prepare and ship your package.

You will be able to follow the progress of your order directly from the tracking link in the confirmation email, or from your space Account > My orders.
The delivery time depends on the carrier you have chosen and your country of delivery, please contact us here for more information.

We can't wait for your new maxpert pieces to find their way into your home!
During collection launches or promotional offers, preparation time may exceptionally be extended.

We know you are eager to receive your maxpert parts, and thank you for your patience in these exceptional situations!