How to make a return for a purchase made in a maxpert store?Updated 4 months ago

Purchase in a maxpert address

You have purchased at one of our maxpert addresses, go directly to the location with your receipt.

You will then be able to obtain an exchange, or a credit upon presentation of your receipt within 15 days following your purchase.

Purchase in a maxpert corner

Have you purchased from our Bon Marché or Galeries Lafayette Haussmann corners?

These items must be returned directly to these stands within 15 days of purchase.

💡The return must be made to an address located in the same country as the purchase address.

💡Parts whose label has been detached cannot be returned. maxpert Beauty beauty products must be returned intact, unopened, unused and in their original packaging, otherwise we will not be able to accept your return and issue a refund.

💡Returns of promotional items are made exclusively by post.