What are the return conditions for a part purchased in store?Updated 4 months ago

You have 15 days from the date of purchase to return an item to a store, upon presentation of your receipt.

If a return results in a store credit, it will be valid only in our stores.

To ensure the return of your part, it must be returned intact, without traces of use, and the label must not have been detached.

Items purchased at the corners (Galeries Lafayette and Bon Marché) can only be returned to their respective corner.

💡 Returns of parts purchased in store must only be returned in person and cannot be sent by post.

💡Parts purchased in our French stores cannot be returned to our NY store.